Shipping policy

Shipping Policy

Processing Time
All in-stock orders are processed and shipped the next business day. Orders placed on weekends or holidays will be processed the following business day. If an item is out of stock or on backorder, you will be notified via email with an estimated ship date.

Shipping Carriers
We ship via USPS, UPS, and DHL through Shopify Shipping. Carrier selection is based on destination, package size, and delivery speed at the time of fulfillment.

Domestic Shipping (United States)
Standard and expedited shipping rates are calculated at checkout based on your order weight and destination.

Free standard shipping is available on all U.S. orders over $75.

International Shipping
We ship internationally to supported countries. International shipping rates and estimated delivery times are calculated at checkout. Customers are responsible for any customs duties, import taxes, or fees imposed by their country. FluidXP is not responsible for delays caused by customs processing.

Delivery Times
Delivery estimates begin from the date of shipment, not the order date. Actual delivery times may vary depending on carrier, destination, and external factors outside our control.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at [your contact email] within 7 days of the expected delivery date so we can open a claim with the carrier.

Contact Us
For shipping questions, reach us at info@fluidxp.com or through our contact page.